Frequently Asked Questions
- What are DistrACTION® Cards?
- Do You Offer Free Shipping?
- How Quickly Do You Ship Orders?
- Gate Control Theory of Pain
- Do the products help nerve pain?
- Do I Need a Comfort Strap?
- Can I use Hot Packs with Buzzy?
- Is There a Warranty?
- Is Expedited Shipping Available?
- Shipment Arrival
- Are Distraction Cards Necessary?
- Buzzy for Infants 12-18 Months +
- Buzzy for Itching
- How Do I Change the Batteries in my Buzzy?
- What Size Batteries Does Buzzy Use?
- Which is the Best Buzzy for Me?
- VibraCool® Accessories
- Are there studies on VibraCool?
- Does cold + vibration help with ...
- Clean & Disinfect Pain Care Labs Products
- Is VibraCool TENS?
- Reuse Buzzy New Patients
- Do You Ship Internationally?
- Size Difference in Buzzy Products
- Warranty Policy
- Buzzy® For Personal Care
- What is Your Return Policy?
- Does Buzzy Eliminate Pain?
- Pain Research on Buzzy
- How Do I Change the Batteries in my VibraCool?
- Back & Shoulder Pain
- Branded Buzzy Options
- Buzzy® Clinical Trials
- The Science Behind Buzzy®
Difference Between Healthcare & Personal Models?
What is the difference between Healthcare and Personal Models?
All Healthcare models and ice wings are able to be fully sanitized between patients, both the Buzzy units and ice wings are made from durable medical-grade plastic. Our personal models can be sanitized too, but are not intended for multi-patient use. All Healthcare models come with 4 multi-patient universal ice wings, our personal models come with 2 single user Universal ice wings. Our Buzzy Healthcare XL comes with 4 comfort straps. Our personal Buzzy models come with 1 comfort strap or 1 hands-free strap. Our Healthcare models have a 1-year warranty and our Personal Buzzy Models have a 6-month warranty. Personal Buzzy units carry NO warranty in Healthcare or Clinical settings.