---
title: Red Stain on Ice Packs?
description: Red stain on out-of-the-box ice packs is a contact transfer of oxidized rust from the storage container the wings were kept in at the factory.
---

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# Red Stain on Ice Packs?

We recently learned of a concern about how the ice wings were stored at the factory - in some cases, there is a pink/red-ish coloration on the fabric/cloth/white side of the wing. Our factory investigated and learned it was because of storage in a metal container where a rust-transfer occurred, depositing color onto some wings. The factory has corrected the storage issue. We have quarantined all the wings and they will not be included in any new kits. We will of course be happy to send you a brand new kit, from our Atlanta headquarters, along with a postage paid return for the non-conforming unit.

 

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