Frequently Asked Questions
- How can hospitals order products? Can we submit a purchase order?
- Large Hospital Discount Options
- 2 Vibration Settings on Healthcare Mini
- How Quickly Do You Ship Orders?
- How long does Buzzy take to work compared to EMLA or LMX- 4?
- How to use VibraCool Flex
- Difference Between Healthcare & Personal Models?
- How Long do Ice Packs Last?
- How Long to Re-Freeze Ice Packs?
- Can I use Hot Packs with Buzzy?
- How Do I Change the Batteries in my VibraCool?
- How Do I Change the Batteries in my Buzzy?
- Do the products help nerve pain?
- Does cold + vibration help with ...
- COVID FAQs
- Can I Use Buzzy Instead of EMLA or LMX-4
- Red Stain on Ice Packs?
- Back & Shoulder Pain
- Branded Buzzy Options
- Pain Research on Buzzy
- Gate Control Theory of Pain
- Do You Offer Free Shipping?
- Do You Offer Free Samples?
- Is there any pain research on Buzzy®?
- Are there studies on VibraCool?
- Buzzy® Clinical Trials
- Is VibraCool TENS?
Does Each Patient Need His or Her Own Buzzy?
No, Buzzy is a reusable medical device that should be thoroughly sanitized following your facility’s infection control protocol for non-critical equipment. Healthcare providers should purchase Healthcare Buzzy units for the use in healthcare / multi-patient settings. All accessories must be cleaned and disinfected with disinfecting wipes or method used to clean non-critical equipment such as stethoscopes or patient monitors. Do not autoclave. Do not immerse in liquid.
For immunocompromised patients and those with chronic illnesses, we recommend using the disposable Universal Soft Ice Wings. To use Buzzy for a patient with MRSA, we recommend attaching the frozen wings to Buzzy, then putting the Buzzy and Wings into a stat-lab bag for extra protection.