Frequently Asked Questions
- Gate Control Theory of Pain
- Can I use Hot Packs with Buzzy?
- Do the products help nerve pain?
- What are DistrACTION® Cards?
- How Do I Change the Batteries in my Buzzy?
- Difference Between Healthcare & Personal Models?
- Do I Need a Comfort Strap?
- Are Distraction Cards Necessary?
- Buzzy® For Personal Care
- Is There a Warranty?
- What Size Batteries Does Buzzy Use?
- Do You Offer Free Shipping?
- How Quickly Do You Ship Orders?
- Is Expedited Shipping Available?
- Which is the Best Buzzy for Me?
- Shipment Arrival
- Warranty Policy
- Buzzy for Infants 12-18 Months +
- Buzzy for Itching
- How Do I Change the Batteries in my VibraCool?
- Do You Ship Internationally?
- Does Buzzy Eliminate Pain?
- Does cold + vibration help with ...
- What is Your Return Policy?
- Pain Research on Buzzy
- Back & Shoulder Pain
- Reuse Buzzy New Patients
- Is VibraCool TENS?
- Size Difference in Buzzy Products
- Are there studies on VibraCool?
- Buzzy® Clinical Trials
- Branded Buzzy Options
- The Science Behind Buzzy®
- Can I Buy in Canada
Clean & Disinfect Pain Care Labs Products
How do you disinfect Pain Care Labs Products?
Cleaning Buzzy® Healthcare:
Buzzy® HealthCare is a reusable medical device that should be thoroughly cleaned and reprocessed following your facility’s infection control protocol for non-critical equipment. All accessories must be cleaned and disinfected with your facility’s disinfecting wipes or method used to reprocess non-critical equipment such as stethoscopes or patient monitors. Do not autoclave [steam sterilize]. Do not immerse in liquid.
Tips from Product Manager:
PDI Super-Sani Cloth Germicidal wipes (Quaternary ammonium and isopropyl alcohol) and Sani-Cloth Bleach Germicidal Wipes (1:10 Dilution of 6300 PPM Bleach) are recommended, although using a sanitary/alcohol wipe or swab is acceptable. The product must be disinfected between patients and it is ideal to allow the device to air dry prior to use. Cleaning the wings must also be done between patients and can be wiped down by an alcohol wipe or swab as well. Allow to air dry. Cleaning the yellow tourniquet(s) must also be done between patients and can be wiped down by an alcohol wipe or swab as well. Allow to air dry.
Cleaning Buzzy® Personal:
Buzzy® Personal is a personal consumer product intended to be used by a single user. Buzzy® may be cleaned with alcohol-based sanitation wipes. Do not autoclave [steam sterilize]. Do not immerse in liquid. Soiled wings should be disposed of and replaced.
Tips from Quality Manager:
Using a sanitary/alcohol wipe or swab is acceptable. It is suggested to disinfect the product between uses and it is ideal to allow the device to air dry. Clean the wings by wiping down the smooth, blue-gel side with an alcohol-based solution or swab. If the softer, material side starts to soil over time, please contact us for information on how to order replacements or visit our website at PainCareLabs.com
VibraCool® soft goods can be machine washed; be sure to attach velcro to avoid damaging other items in wash. The VibraCool® vibration unit may be cleaned with alcohol-based sanitation wipes. Do not autoclave [steam sterilize]. Do not immerse in liquid. Soiled ice packs should be disposed of and replaced.